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Overview:
Social
Business Systems
success factors for Enterprise 2.0 applications
Social business is about sharing expertise, experiences
and ideas. Innovative Enterprise 2.0 technologies are
helping make this sharing possible and pointing the way
to identifying and using talent and expertise that may
be hidden within the organization. Based on survey
results from more than 450 members of the AIIM
community, Social Business Systems—success factors for
Enterprise 2.0 applications, provides vital insights
into the attitudes, technologies and best practices
being used successfully by today’s social businesses.
This report will give you the information you need to
discover the following:
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How enterprises are determining the right areas in
which to invest in social business
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Why social business technologies can be the best way
to promote collaboration between sales and marketing
departments
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Which social business technologies and delivery
mechanisms return the best results for various
industry segment
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How setting up a reward scheme can dramatically
improve cross-organizational buy-in
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Why detailed recordkeeping must be integral to your
social business operations
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